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Professional Profile | | A self motivated highly experienced IT professional with strong business awareness. First class analytical, design and problem solving skills supported by excellent presentation and report writing skills. An effective communicator at all levels within an organization as exhibited by successful requirements gathering exercises carried out in several organizations. Over 15 years IT experience in a number of roles including recent roles as technical analyst on Novell to Windows infrastructure/desktop refresh projects. Significant industry experience in the Utilities, Financial, Pharmaceutical and Aviation sectors. | - Over 10 years experience acting as the interface between business and IT teams.
- Experienced in translating business requirements into technical specifications.
- Over 15 years IT experience with advanced skills in designing and implementing a wide range of systems and solutions
- Over 5 years experience in advanced data analysis, cleansing & reporting using Excel, Access, VBA & SQL.
- Highly experienced in the architectural analysis and design of 3rd party application services
- Experienced in 3rd party supplier management
- Over 6 years experience in technical and business requirements gathering on large infrastructure projects
- Over 6 years experience of completing application rationalization/re-licensing exercises
- Highly experienced in Databases, SQL Server, Access, SQL Base
| - Experienced with Windows 3, 95, 98, NT, 2000, 2003 & XP, DOS (inc batch files) Novell NDS services, Unix, Dynix, Solaris.
- Experienced in infrastructure implementations including ethernet, token ring, TCP/IP and switches and routers.
- Significant software development experience in various products including; Visual Basic (2y), C, Paradox, dBase, SQL Windows, MS Access (5y), VBA (MS Office).
- Committed to quality and attention to detail.
- Thrives on working under pressure to meet critical deadlines/challenges
- Over 10 years experience as an IT contractor.
- Functional and non-functional requirements gathering
- Experienced with various business tools; MS Office, MS Visio, MS Project, Advanced Excel skills (15y); VBA development
| Professional Experience | Comet (via Leading Resolutions), Rickmansworth – Consultant (Contract) Project: NT to XP and Office 97 to Office 2007 migration project – 2000 users May 2008 (1 month cover) - Provide 1 months cover for the absence of the Applications workstream leader
- Manage the upgrade of a bespoke business critical legacy application for XP and Office 2007 compliance (3rd party supplier management)
- Derive from Business Engagement data the application requirements by department and integrate with the site rollout schedule to produce an application packaging priority schedule.
- Consider the application rationalization proposals and produce a licensing impact report.
- General management of the applications workstream including management of the risks and issues.
| Vodafone UK, Newbury – IT Business Analyst (Contract) Project: NT/2000 to XP migration project – 12000 users December 2006 – March 2008 - Management of the requirements gathering analysts
- Quality control of the requirements gathering process
- Application rationalization & Licensing – Achieved major reductions in the application portfolio
- Application Analysis, technical requirements gathering and gap analysis
- Data analysis, reporting and data cleansing on the project requirements database (4M+ records)
- Developed analysis techniques for predicting optimum application packaging priorities
- Specification of the project database for storing, analyzing and reporting user requirements
- Produced the Vodafone (UK) organisation chart using MS Visio (12,000 people)
| Hewlett Packard, Edinburgh (Royal Bank of Scotland) – Technical Architect (Contract) Project: Migration of Application Servers from Windows NT to Windows 2003 server June 2006 – October 2006 - Complete the technical analysis of banking application servers involving current & legacy software, 3rd party suppliers, bank policies and procedures, backup and disaster recovery solutions
- Facilitated technical design workshops with key stakeholders (Bank representatives and 3rd party suppliers) to identify functional and non-functional requirements
- Produce a high standard of formal documentation (Service Assessments) identifying the current and proposed service architecture, suitable for presentation to the customer
- Stakeholder management
- Technical requirements gathering and gap analysis
- Experience of a wide range of retail banking systems and procedures
| Manchester Airport, Manchester – Business/Systems Analyst (Contract) Project: Desktop & Server migration to Windows XP/2003 (800 users) October 2004 – November 2005 - Developed & managed the requirements gathering process.
- Developed a database to store all user, hardware & software requirements for project analysis/reporting and deployment job sheets.
- Data analysis, reporting and data cleansing on the project requirements database
- Worked with senior management to identify stakeholders to effectively manage the requirements gathering and change management processes with the user community
- Completed a software rationalization exercise reducing the list of applications for packaging to under 250
- Acted as Technical Project Manager for the application packaging and user acceptance testing streams
- Day to day problem management of deployment issues.
- Developed the approach for migration of user/group shared data.
- Carried out detailed analysis on critical specialist systems and key business areas.
- Input to Risks and Issues register.
- Team leader for the rollout scheduling staff, 2 direct reports.
- Developed the project quality assurance questionnaire.
| Southern Water, Brighton – Business/Systems Analyst (Contract) Project: Desktop & Server migration to Windows XP/2000 (1600 users) January 2003 – May 2004 - Completed the analysis and produced the investment proposal document to obtain board level approval for the initiation of this £3.4M project.
- Worked with the infrastructure team to ensure the design met the business requirements.
- Acted as the main point of contact during the project for any changes to user requirements. I was responsible for impact assessments and coordinating changes through BAU processes, IS support and 3rd party suppliers.
- Data analysis, reporting and data cleansing on the project requirements database
- Successfully completed a software rationalization and re-licensing exercise to reduce 800+ applications down to 400.
- Acted as Technical Project Manager for the application packaging and user acceptance testing streams.
- Developed the overall project approach and initial project plan.
- Developed an automated system for communication of rollout information and shared data moves to users.
- Carried out detailed analysis on critical specialist systems and key business areas.
- Input to Risks and Issues register.
- Team leader for the logistics and warehousing staff 4 direct reports.
| Southern Water, Brighton – Business/Systems Analyst (Contract) Project: Call Centre migration to Windows XP/2000 (400 users) November 2001 – December 2002 - Analyze Novell NDS structure and develop an appropriate Active Directory structure.
- Analyze software requirements, develop team application profiles and agree with key stakeholders.
- Data analysis, reporting and data cleansing on the project requirements database
- Acted as the main point of contact during the project for any changes to user requirements. I was responsible for impact assessments and coordinating changes through BAU processes, IS support and 3rd party suppliers.
- Managed the 3rd party deployment team in order to ensure the successful migration of the Call Centre.
- Carried out detailed analysis on critical specialist systems and key business areas.
| Southern Water, Brighton – Technical Architect / Technical Project Manager (Contract) Project: Office relocation from Crawley to Falmer (300 users) November 1999 – January 2001 - Critically evaluated the existing project approach and gained senior management approval for significant changes required to ensure the successful relocation of users to the new offices.
- Carried out a detailed analysis of the existing Unix/Samba network system and specified the design of an appropriate Novell Netware network to existing company standards.
- Completed an extensive requirements gathering exercise.
- Defined the project scope.
- Completed a software rationalization exercise, ensuring license compliance.
- Developed, managed and maintained the project plan, risks and issues log and the project budget.
- Acted as 3rd line support and technical architect for the Crawley environment to ensure minimal impact to the business (existing support staff had left due to impending closure of the offices).
- Wrote and implemented data migration scripts for transferring shared data and legacy drawing office data.
- Acted as team manager for the 3rd party deployment team. (3rd party supplier management)
- Successfully managed the relocation of a number of key business systems; EDMS, Artemis (Project Planning), Exchange and strategic water systems, Infoworks, Mike11, Mike21.
- Successfully managed the decommissioning of legacy systems; MINT (drawing office), Samba, Unix
- Ensured that this project integrated successfully with the organizations overall voice and data and office rationalization project for the Crawley closure deadline to be successfully met.
| Zeneca Pharmaceuticals, Cheshire – Technical Architect / Software Developer (Contract) Project: Millennium compliance upgrade of Clinical Pharmacology Unit infrastructure and custom software June 1998 – May 1999 - Successfully designed and implemented a Novell IntraNetware SFTIII mirrored server system.
- Designed an NDS structure to meet strict business requirements and successfully integrated it with the custom software.
- Redeveloped the Clinical Pharmacology Unit (CPU) specialist software application using Visual Basic, utilizing the Netware API for integrated NDS security and authentication services. Serial (RS-232) interfaces were also developed for management of heart rate, blood pressure, oxygen saturation and other medical instruments.
- Developed a radio clock synchronization NLM using C for Netware SFTIII. This formed a highly resilient clock synchronization service that was maintained even in the event of a single clock or server failure.
- Successfully managed the User Acceptance Testing of the overall system & handover to BAU.
- Overall this project required a highly resilient system of both hardware and software to ensure reliable 24 hour operation due to the commercial and financial importance of this department.
| British Energy, Heysham 1 Nuclear Power Station – IT Engineer / Manager (Permanent) 1989 – March 1998 This was a constantly developing role being part of a small team responsible for all the business IT requirements of a nuclear power station. I was heavily involved in the development of a Management Information system utilizing leading edge concepts in the display of information (traffic lights, ticker tape displays etc). The success of this system combined with the implementation of other key systems led to the eventual infrastructure incorporating most users (500+). During this time I was involved in the implementation of most of the new systems and technologies including: - Ethernet, Token Ring, FDDI, TCP/IP, IPX/SPX, Routers, Switches
- Network Operating Systems. Novell (inc SFTIII & NDS), Windows NT, Sun Solaris, Unix, Dynix
- Databases, Oracle, SQLBase, Lotus Notes
- Programming, dBase, Paradox, SQL Windows, Visual Basic
- Specialist Systems, Metering systems, Rapid Reach, Staff Information System
- Business Systems, HR, Finance, Training, Work management, Procurement, Document Management
I managed the implementation of specialist systems, involving 3rd party suppliers, performing the role of technical architect during the upgrade and implementation of systems. Overall this role required me to develop a broad range of skills due to the small size of the team and the comprehensive facilities that were offered.Due to the skills I had obtained and the commitment I had shown I was promoted to the role of IT manager. This was a hands on role but I also had the responsibilities of representing the interests of the power station at a corporate level, developing the IT strategy, managing the budget and managing, motivating, mentoring and leading my team. |
CEGB – Engineering Trainee (Apprenticeship) 1987 – 1989 A comprehensive engineering apprenticeship in the power station engineering division: - Mechanical Engineering
- Electrical Engineering
- Control & Instrumentation
- Fuel Route (Nuclear and Conventional)
- Planning
- Management Services
- Data Processing
- Operations
- Maintenance
| Qualification/Education | MSc IT & Management Sheffield Hallam University MCSE in NT4, electives in TCPIP, Exchange 4.5 and Exchange 5 HNC Power Station Engineering (Elec, Mech, Thermodynamics etc) Watford Technical College Technician Engineering Apprenticeship (2 ½ years) CEGB 3 A Levels Heysham High School 7 O Levels Heysham High School A wide range of business and IT courses including:. - QIP (Quality Improvement Process)
- BPR (Business Process Redesign) – Process Mapping, Gap Analysis, SWOT
- Persuasive Presentations
- Report Writing
- Lotus Notes Application Development
- Lotus Notes Administration
- Advanced Paradox Development
- Sun Solaris 1 Administration
- Sun Solaris 2 Administration
- Novell NDS Administration
- MS Access Programming
- Microsoft SMS
- Microsoft Exchange 5 Administration
- SQL Windows programming
- Oracle 7 Administration
- Trimco Document Management System
Memberships: - Member of the British Computer Society (MBCS)
- Professional Contractors Group
- Registered Member – Microsoft Partner Programme
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Last Updated on Tuesday, 15 July 2008 14:20 |
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